starter
rm55
monthly per user
billed annually or RM60 month-to-month
Small office / Home office
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security
team
rm100
monthly per user
billed annually or RM130 month-to-month
Full-time support team
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings
business
rm180 most popular
monthly per user
billed annually or RM200 month-to-month
Customer service department
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
enterprise
rm550
monthly per user
billed annually or RM590 month-to-month
Fortune 500 companies
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Single Sign-On (SSO)

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