Help Desk (Live Chat)

Chat tools

  • Message sneak-peak
  • Canned responses
  • Visitor information
  • Chat tags
  • File sharing
  • Timeline
  • Chat archives
  • Delivery status
  • Notifications
  • Transfer
  • Chat transcript


  • Chat window themes
  • White label live chat
  • Language
  • Company logo
  • Messages and labels
  • CSS customization
  • Social media buttons
  • Agent profiles
  • Engagement graphics

Engaging customers

  • Personal greetings
  • Eye- catchers
  • Chat in Facebook
  • Automatic greetings
  • Embedded and pop-up chat window
  • Chat buttons
  • Chat on multiple websites

About Transaction Authorization Code (TAC)

TAC is a unique 6-digit code required by online banking for specific online transactions. You must request for a TAC before you can do any transaction which requires TAC and you are required to enter a TAC in order to proceed with the transaction. The TAC is computer-generated and as an added precaution, it

  • Can only be used with livesupports login username and password.
  • Is valid for 24 hours upon request
  • Is valid for only 2 hours upon activation

In line with industry requirement, Livesupports has introduced TAC to enhance the safety and security of its customers’ online banking transactions at

High deliverability Email

Email plays a critical role in acquiring and retaining customers

So, how do you make sure your email gets delivered? Luckily there are proven techniques to prevent failures and improve your email delivery rates for the long-term. This guide offers an overview of the steps most businesses need to take to maximize their email deliverability

What is Email Deliverability?

Simply put, successful email deliverability is your message arriving in the inbox of the recipient as intended. Email deliverability failure is when your message is either routed to the junk/bulk folder or blocked by an ISP (Internet Service Provider).

Intelligent Messenger delivery

You’re not alone when sending. OurDelivery technology aggregates real-time delivery data from millions of messages to automatically optimize email delivery for every ISP and market. Our Delivery ensures you have fewer bounces, blocks, and delays.

Lead customers to happiness

Give customers what they want quick and easy resolutions to their issues. LiveCHAT helps you provide personalized support when and where they need it, so and where they need it, so customers stay happy.

Support your support

Productive agents are happy agents. Give them all the support tools and information they need to best serve your customers.

Grow without growing pains

LiveCHAT support lets you customize your support and configure any workflow. Our software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow.

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